Terms and Conditions
1. General Terms
These terms govern all purchases made through our website. By placing an order, you agree to be bound by these conditions. We reserve the right to modify these terms at any time without prior notice.
2. Order Process
A legally binding contract is formed when we send your order confirmation email. We may cancel orders containing pricing errors or out-of-stock items, with full refunds provided.
3. Products & Pricing
- Prices are displayed in local currencies (USD, EUR, GBP, etc.) including VAT but exclude shipping costs
- Product images are representative – minor color variations may occur
- We reserve the right to correct pricing errors and update product information
4. Payment Methods
We accept:
- Credit/debit cards (Visa, Mastercard, American Express)
- Digital wallets (Apple Pay, Google Pay)
- Klarna (select countries)
Payment is processed when your order ships.
5. Shipping Policy
- Orders typically ship within 1-2 business days
- Free standard shipping within EU
- International shipping rates apply (see checkout for details)
- DDP (Delivered Duty Paid) applies to EU/UK/Norway/Switzerland/Canada
- Unclaimed parcels incur a €30 return fee
6. Returns & Refunds
- 14-day return window from delivery date
- Items must be unworn with tags attached
- Original packaging considered part of product
- Return shipping costs deducted from refunds (varies by country)
- Exchanges require new order placement
7. Liability
We’re not liable for:
- Delays caused by carriers or customs
- Packages forwarded to alternate addresses
- Normal wear/tear or improper care of garments
8. Intellectual Property
All website content (text, images, logos) is our property and protected by copyright laws. Unauthorized use is prohibited.
9. Governing Law
These terms are governed by Swedish law. Disputes shall be settled in Swedish courts.
For complete policies, please review our Shipping and Returns pages.
